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DMV Switches to Appointments Only

Monticello, NY – Beginning Monday, September 28, the Sullivan County office of the NYS Department of Motor Vehicles (DMV) will no longer offer the DMV drop boxes for transaction processing. 

Sullivan County Clerk Russell Reeves, who oversees the local DMV office, stated, “While the boxes played an integral part in helping the public during the height of the COVID pandemic, it is now prudent to have all transactions done with a scheduled appointment.”

“The Sullivan County DMV office has not stopped and will not stop helping the public,” he added. “We have been working hard to continue to serve the constituents of Sullivan County, and this new change will prevent delays in transactions due to errors and omissions, which can be more readily addressed with in-person communication.”

Appointments can be made for the DMV by going to Click on the “Schedule DMV Appointment” button. You’ll then be presented with transaction options to make an appointment. Hours for appointments are 9 a.m. to 12 p.m. and 1:15 p.m. to 4:15 p.m. every weekday.

License and registration renewals can be mailed directly to the Sullivan County DMV, 100 North Street, Monticello instead of the State DMV address in Utica.

“The County retains 12.7% of all revenue from transactions performed in our office,” Reeves noted.

New vehicle registrations and plate surrenders, however, need to be done by appointment.

“The DMV is still in the process of getting all County constituents’ lapsed licenses and registrations renewed due to the three-month COVID closure,” said Reeves, “but we are starting to see the light at the end of the tunnel.” 

Presently, the majority of transaction appointments are about a month out, in comparison to two months ago when they were twice that or more (8-10 weeks out). Without the inefficiencies of the drop boxes we hope to cut down the wait times to schedule appointments.

“We will continue to operate on an appointment-only basis for Sullivan County residents per the Governor’s Executive Order while continuing to follow all CDC safety protocols.”