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Is Your Broadband Slow or Nonexistent?

Broadband Internet Map

The dots on this interactive map represent homes and businesses in Sullivan County. State officials are seeking the public’s help in determining whether these properties are accurately listed as being served, unserved or underserved by broadband Internet providers.

Monticello, NY – New York is finalizing its broadband Internet service map, and Sullivan County has a brief opportunity to ensure it’s accurate. The map can be viewed at https://register.broadband.ny.gov/map-correction.

“The State has more than $664 million in Federal funding to expand high-speed broadband infrastructure to homes and businesses, and we need to be in the mix of recipients,” stated Legislature Chair and District 2 Legislator Nadia Rajsz. “They’re calling it the ConnectALL program, the goal being to extend broadband Internet service to unserved and underserved places Statewide.”

Only locations that have been officially designated as unserved or underserved on New York’s map will be eligible for these grants, and between now and the deadline of April 11, the public can make sure those spots are accurate.

“People should pay special attention to locations on the map – including homes and businesses – that are incorrectly shown to have broadband service when in reality, no service (or only slow service) exists,” noted Sullivan County Manager Josh Potosek. “Comments and supporting evidence provided by the public will be shared with the County to help us submit formal challenges.”

How to Submit a Public Comment

1. Visit https://register.broadband.ny.gov/map-correction and enter an address in the search bar on the map. The map will indicate the location’s broadband service status (served, underserved, or unserved).

2. If you find an error and wish to submit a comment to challenge the service status, select the location on the map and click the “Next” button on the bottom of the page.

3. Follow the instructions carefully and provide the requested details about your comment. Click the “Next” button at the end of each section.

4. Upload supporting evidence related to your comment. Appropriate supporting evidence will greatly improve the chances of your comment being submitted as an official challenge.

5. In the final section, check the box agreeing to share your comment and contact information with local governments and nonprofits. Click the “Submit Comment” button.

For more information about ConnectAll and the challenge process visit: https://broadband.ny.gov/new-york-state-broadband-challenge-process.